Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, when you make a purchase, we collect information such as your name, billing address, shipping address, payment details, email address, and phone number.

How We Use Your Information
We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you

  • Provide customer support

  • Improve and optimize our website

  • Prevent fraud and ensure security

Sharing Your Information
We only share your personal information with trusted third parties to help us operate our business (such as payment providers and shipping partners).

We do not sell or rent your personal information.

Data Retention
We retain your order information for our records unless and until you ask us to delete this information.

Your Rights
You have the right to access, correct, or delete your personal information at any time.
To do so, please contact us directly.

Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Contact Us
For more information about our privacy practices or if you have questions, please contact us on WhatsApp at: +61481783867

Jaonna's Story

Jaonna is more than a brand, it’s a story of passion, craftsmanship, and intention.

Every single piece you see here is carefully handcrafted in Bali, using locally sourced materials and traditional techniques. We work closely with local artisans who pour their time, skill, and energy into each creation. Nothing is mass-produced. Nothing is rushed.

These are not just products, they are the result of hours of detailed handwork, patience, and true craftsmanship.

Our commitment is simple:
- Support local communities
- Create ethically and consciously
- Offer unique, high-quality pieces you won’t find anywhere else

Behind Jaona is its founder, a French/Australian woman who arrived in Bali driven by a deep love for fashion and creativity.

With a vision to build something of her own, she started Jaonna from scratch, blending a French sense of style and elegance with the raw beauty and authenticity of Bali. Her journey is one of independence, bold choices, and turning dreams into reality.

Each creation reflects this spirit: effortless, feminine, and unique.

When you choose Jaonna, you’re not just buying a product, you’re supporting a story, a community, and a way of creating that values quality over quantity, and meaning over mass production.

Thank you for being part of this journey.