Terms of Service

TERMS OF SERVICE

This website is operated by our brand. By visiting our site and/or purchasing from us, you agree to be bound by the following terms and conditions.

Use of Our Website
By using this site, you confirm that you are at least the age of majority in your country or have given consent to allow any of your minor dependents to use this site.

You agree not to use our products for any illegal or unauthorized purpose.

Product Information
We strive to display our products as accurately as possible. However, due to the handmade nature of our items, slight variations in color, shape, or finish may occur.

These variations are not considered defects but part of the uniqueness of each piece.

Pricing & Availability
All prices are subject to change without notice.
We reserve the right to modify or discontinue products at any time.

Orders
We reserve the right to refuse or cancel any order if necessary, including in cases of suspected fraud or unauthorized transactions.

Made to Order Items
Some items are made to order and require additional production time. By purchasing these items, you acknowledge and accept the extended processing time.

Shipping
Delivery times are estimates and may vary depending on location and external factors. We are not responsible for delays caused by shipping carriers.

Limitation of Liability
We are not liable for any damages resulting from the use or misuse of our products or website.

Changes to Terms
We reserve the right to update or modify these terms at any time. It is your responsibility to review them periodically.

Contact Information
For any questions regarding these Terms of Service, please contact us on WhatsApp at: +614817783867

Jaonna's Story

Jaonna is more than a brand, it’s a story of passion, craftsmanship, and intention.

Every single piece you see here is carefully handcrafted in Bali, using locally sourced materials and traditional techniques. We work closely with local artisans who pour their time, skill, and energy into each creation. Nothing is mass-produced. Nothing is rushed.

These are not just products, they are the result of hours of detailed handwork, patience, and true craftsmanship.

Our commitment is simple:
- Support local communities
- Create ethically and consciously
- Offer unique, high-quality pieces you won’t find anywhere else

Behind Jaona is its founder, a French/Australian woman who arrived in Bali driven by a deep love for fashion and creativity.

With a vision to build something of her own, she started Jaona from scratch, blending a French sense of style and elegance with the raw beauty and authenticity of Bali. Her journey is one of independence, bold choices, and turning dreams into reality.

Each creation reflects this spirit: effortless, feminine, and unique.

When you choose Jaonna, you’re not just buying a product, you’re supporting a story, a community, and a way of creating that values quality over quantity, and meaning over mass production.

Thank you for being part of this journey.